About Our Company:
Liquid Alaska Tours operates guided excursions from May through September in Juneau, Alaska. Our company is dedicated to providing exclusive and intimate, world-class adventures and interactive sightseeing opportunities to guests from around the world.
We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age or disability. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. We celebrate diversity.
Open Positions:
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Job title: Tour Operations Assistant Manager
Reporting to: Tour Operations Manager
Salary: $3500/month+, based on experience and availability
Hours: Hours: Full-Time Seasonal, April – September 2022
Location: Juneau, Alaska
We are seeking an experienced professional to assist in managing the daily operations of our rapidly growing tour company based in Juneau, Alaska. Ideal candidates should have a background in the cruise and tourism industry, in addition to supervising and training a workforce. Candidates must have excellent communication skills, organizational skills, strong problem-solving capabilities, and be able to adapt to a flexible work schedule.
Essential qualifications
- 1+ years experience in the cruise or tourism industry
- Proven management experience with a team of 5+ employees
- Experience with the creation and enforcement of safety best practices
- Clean driving record
- Exceptional customer service etiquette
- Works well under minimal supervision
Desirable qualifications
- Knowledge of basic policies and procedures of accounting and human resources
- Proficiency with assorted office management software
- Bachelor’s Degree
Responsibilities
Operations
- Assist the Tour Operations Manager in oversight of daily tour operations.
- Enforce adherence to safety regulations and hospitality standards
- Manage Social Media Marketing
- Manage Tour Sales Team operations
Administration
- Oversee reservation management system to ensure accuracy
- Manage company equipment inspections, maintenance, and inventory.
- Manage guest and vendor communications
- Assist General Manager with personnel scheduling
Human Resources
- Plan monthly team outings
Company Culture
- Detail-oriented — quality and precision-focused
- Outcome-oriented — results-focused with a strong performance culture
- Stable — traditional, stable, strong processes
- People-oriented — supportive and fairness-focused
- Team-oriented — cooperative and collaborative
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Job title: Wilderness and Canoe Guide
Reporting to: Tour Operations Manager
Pay: Up to $25/hr, based on experience, availability, and incentive bonuses
Hours: Hours: Full-Time Seasonal, Late April – September 2022
Location: Juneau, Alaska
You will be in charge of leading an adventure tour based around the Mendenhall Glacier Lake with equal time guiding guests on the lake in a large canoe and leading guests around the Mendenhall Glacier Moraine. This is a highly independent position, which requires the ability to guide safely and responsibly with limited supervision. Applicants should be outgoing and comfortable providing our guests with entertaining and informative narration.
Responsibilities:
- Canoe Guiding – Instruct and lead guests in the use of a 10 or 14-passenger canoe on a glacial lake at our Juneau location.
- Wilderness Guiding – Responsible for providing clients with safety information and for leading clients on a guided hike over varied terrain.
- Driving – Operating 14 passenger van, the ability to tow a trailer is helpful.
Qualifications and Skills:
Essential qualifications:
- Current First Aid and CPR certification
- Clean driving record and ability to drive
- Wilderness First Responder or EMT/W-EMT training.
- Fluency in English
- 21+ years old by the first date of employment
Desirable qualifications:
- Mountaineering experience
- Kayak and/or canoe guiding experience
- Cold Water Rescue Training
- Bilingual
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Reporting to: Tour Operations Assistant Manager
Salary: Commission-based, up to $30,000 a season
Hours: Full-Time Seasonal, Late April – September 2022
Location: Juneau, Alaska
Looking for a highly energetic, responsible, outgoing, and $$$ motivated salesperson. The position is outdoors selling tours to cruise ship passengers in Juneau, Alaska. Perks include taking all of the excursions including helicopter tours, dogsled tours, whale watching, zip-line tours, and more!
Great job with the best pay you’ve ever had for summer work!
This position is highly independent and prompt timeliness is absolutely essential.
Responsibilities
- Greet and interact with visitors arriving to Juneau primarily by cruise ship
- Promote and sell tours in a fast paced and competitive environment
Qualifications and Skills
Essential qualifications
- Outstanding verbal communication skills
- Bulletproof positive mental attitude
Desirable qualifications
- Tech savvy and familiar with an iPad POS software
- Previous commission-based sales experience
- Passion for Alaskan tourism and adventure